Times listed are Central Time.

Tuesday, February 4, 2020
9:00 – 10:00 a.m.
Effective Management of Interpersonal Relationships in the Practice of Law
Regardless how much you may excel in legal analysis, argument, and representation in any particular practice area, you will regularly encounter complicated and tense interpersonal situations with coworkers, clients, and other stakeholders. This presentation is a practical session during which we will walk through several models that will help you analyze and navigate difficult situations effectively. Examples of what this session will cover are:

• A model for self-critical questions to assess your role in tense situations
• The Johari model to increase self-awareness and interpersonal relationships
• The Core Qualities model about the connection between strengths and hot buttons
• A model for applying different types of thinking to allow different perspectives

–  Carolien Moors; HardTalk Biz Coaching

Tuesday, February 4, 2020
12:00 – 1:00 p.m.
Retain Your Clients: A Roadmap to Effective, Ethical Client Service
Many lawyers forget that law is a service profession. Studies show that the most frequent reason for losing clients is poor service. And retaining clients in a volatile economy is crucial to your practice. So how do you make sure you’re providing the best service? This seminar will provide you with the tools you’ll need to consistently deliver exceptional service, retain and develop more business from current clients, and increase referrals. You’ll also earn ethics credit while you learn to:

• Apply best practices that will exceed client expectations
• Eliminate the most common causes of client dissatisfaction
• Deal effectively with all types of client complaints
• Handle angry clients
• And much more

Classic movie scenes illustrate and underscore the program’s principles to help you gain a competitive edge through excellent service.

Satisfy your clients and your ethics requirement.

The course will cover:

• Are you sure your clients are satisfied? How do you tell?
• How do clients evaluate you? What can you control?
• Service-related ethics rules overview
• Rule 1.2 Scope of Representation
• Rule 1.3 Diligence
• Rule 1.4 Communication
• Rule 1.5 Fees
• Addressing client complaints
• “Why did this happen?” (Rules 1.2-1.4)
• “This is taking forever!” (Rules 1.3-1.4)
• “Why did this cost so much?” (Rule 1.5)
• “I don’t like being treated this way.” (Rules 1.3-1.4)
• What you can learn from the movies — Lawyer/client relationships
• Where’s the best place to find new business?  — Your current clients.
• How to handle an angry client

– Roy S. Ginsburg; Attorney and Coach

Tuesday, February 4, 2020
2:00 – 3:00 p.m.
Business Disputes: Common Law Fraudulent Misrepresentation and Negligent Misrepresentation
Join Michael Krauss for a closer look at the common law claims of fraudulent and negligent misrepresentation, with a primary focus on intentional misstatements or omissions. In addition to exploring the elements, this presentation will also discuss strategies that plaintiffs and defendants can use to build their case and tell their story.
– Michael M. Krauss; Greenberg Traurig, LLP

Wednesday, February 5, 2020
9:00 – 10:00 a.m. 
Tech Tips: Starting Up or Starting Over
In this economy, thousands of lawyers have found themselves in the position of investing in tech from scratch, because they want to start something new … or because their tech is so old, they need to start over.  Here is a roadmap for getting your practice up and running quickly from computers to phones to software to “the cloud”.  We’ll cover all the issues you need to address and help you to prioritize and connect you to resources which will help you get your practice moving.
– Paul J. Unger; Affinity Consulting Group

Wednesday, February 5, 2020
10:30 – 11:30 a.m. 
Tech Tips: Collaboration Tools for Lawyers
Collaborating with people outside your firm does not need to be expensive or complex. Fortunately, with technology today, there are some fantastic ways to collaborate.  In this session, we will cover simple solutions like Dropbox, Box, OneDrive, as well as options available through a legal document management program, like NetDocuments, Worldox, or iManage. We will also discuss extranets and collaboration space options for lawyers through third party solutions. Finally, we will review the features and options for modern screen sharing/meeting room tools like Zoom, GoToMeeting, and WebEx.
– Paul J. Unger; Affinity Consulting Group

Wednesday, February 5, 2020
12:00 – 1:00 p.m.
Tech Tips: Cybersecurity and Ethical Pitfalls of Everyday Law Office Computing
Practicing anywhere at any time is no longer just a dream for lawyers, it is a reality, from smartphones, laptops, and tablets, to the use of cloud-based tools.  Wi-Fi hotspots have changed the paradigm of the modern legal practice, but that new freedom requires both heightened security practices and ethical standards. In this session, we will discuss the ethical pitfalls of mobile, cloud and everyday law office computing. We will learn about cloud options and address how to safely store documents, data and programs in the cloud and on mobile devices. Learn what programs and features you should and must use with cloud storage options like Dropbox, Box and OneDrive. We also will discuss security vulnerabilities related to documents, redaction, emails, and the potential trouble you can get into with metadata. Finally, we will discuss how to properly delete client data, assign passwords, and dispose of computer equipment while protecting client privacy.
– Paul J. Unger; Affinity Consulting Group

Wednesday, February 5, 2020
2:00 – 3:00 p.m.
Tech Tips: Mobile Lawyering for the Road Warrior
With the right tools, you can now work remotely from almost any location and still have access to all the data, tools and resources you enjoy while in your office. With today's mobile hardware, software, web-based interfaces and the proliferation of Internet access (both wired and wireless), you can practice from just about anywhere you can sit down. Join us for a discussion regarding the available tools and technologies that allow your office to be wherever you happen to be.  This topic covers everything from laptops to tablet computers, smartphones to portable printers, portable scanners, mobile security, and more!  
– Paul J. Unger; Affinity Consulting Group

Wednesday, February 5, 2020
3:30 – 4:30 p.m.
Tech Tips: 60 Tips, Tricks, Websites, Apps in 60 Minutes
In this ever-popular fast-paced session, presenter will cover the latest developments in legal technology.  Topics include:

• where to go for legal-specific tech help, 
• gadgets and utilities that will help you communicate with your clients better and improve the service you render, 
• tablet and cloud-computing tips, 
• software that can help you explain difficult concepts to clients more effectively, 
• ways you can securely share documents with clients and opposing counsel,
• and much more!

– Paul J. Unger; Affinity Consulting Group

Thursday, February 6, 2020
9:00 – 10:00 a.m.
Business Disputes: Trade Secrets
Join Forrest and Shannon as they lay out the basic framework of trade secret claims, defenses, and remedies, as well as suggested approaches for presenting or defending trade secret cases at trial.
– Forrest K. Tahdooahnippah; Dorsey & Whitney LLP
– Shannon Bjorklund; Dorsey & Whitney LLP

Thursday, February 6, 2020
12:00 – 1:00 p.m.
Business Disputes: Noncompetition Agreements – The “Reasonable” Restraint of Trade
Despite strong legislative proscriptions against the restraint of trade, the judiciary has created common law exceptions to the ethic that favors open competition. These exceptions often vary depending on the jurisdiction. In this presentation, Bill, Sarah, and Melissa provide an overview of the factors that Minnesota courts look at when determining the validity and enforceability of restrictive covenants.
– William Z. Pentelovitch; Maslon LLP
– Sarah A. Horstmann; Maslon LLP
– Melissa Muro LaMere; Maslon LLP

Tuesday, February 11, 2020
9:00 – 10:00 a.m.
Implicit Bias in the Legal Profession: Mental Health and Double Stigma
The primary focus of this program is to understand and demonstrate how implicit bias discussions in the legal profession must include mental health (including substance use) and stress issues.  This program will begin with a general understanding of the concept of implicit bias and discuss how implicit bias stands in the way of lawyers seeking the help they need for mental health and stress issues.  While it’s hard for anyone to ask for help, there is a double stigma for those already in underrepresented groups.  This program will address the challenge for lawyers, judges and law students to ask for help for mental health issues, the relationship between mental health issues and diversity and inclusion and a discussion of current challenges and strategies to address them.
– Joan Bibelhausen; Executive Director, Minnesota Lawyers Concerned for Lawyers
– Bob Schuneman; Outreach Manager, Minnesota Lawyers Concerned for Lawyers

Tuesday, February 11, 2020
12:00 – 1:00 p.m.
Business Disputes: Statutory Fraud Laws
This presentation examines the scope of Minnesota’s three primary statutory fraud laws – the Consumer Fraud Act, the False Statements in Advertising Act, and the Uniform Deceptive Trade Practices Act – while laying out the requirements for establishing liability in a private action for each of them.
– Aaron D. Van Oort; Faegre Drinker Biddle & Reath LLP
– Rory Collins; Faegre Drinker Biddle & Reath LLP
– Bryan Washburn; Faegre Drinker Biddle & Reath LLP

Wednesday, February 12, 2020
9:00 – 10:00 a.m.
Business Disputes: Credit and Collections
All Minnesota businesses and individuals face potential contractual, tort, and statutory liability when they extend credit or when they collect debts. In this presentation, Joe Windler covers four federal statutory schemes that focus on the legality of certain credit transactions and debt collection as well as the state usury statute.
– Joseph M. Windler; Winthrop & Weinstine P.A.
– Andrew Escher; Winthrop & Weinstine P.A.

Wednesday, February 12, 2020
12:00 – 1:00 p.m.
Business Disputes: Tortious Interference
Minnesota recognizes two claims for tortious interference with business relationships: (1) tortious interference with an existing contract; and (2) tortious interference with prospective economic advantage. This presentation summarizes Minnesota case law regarding the elements of, defenses to, and damages available to a plaintiff who prevails on these claims.
– Jeffrey J. Bouslog; Fox Rothschild LLP
– Patrick M. Fenlon; Fox Rothschild LLP

Friday, February 14, 2020
Thursday, February 27, 2020
9:00 – 10:00 a.m.
Ethics: What Can I Say? New Developments in Confidentiality
From obligations to former clients, to potential malpractice claims, to loose lips, to blogging and social media, confidentiality seems to be on the mind of the Minnesota Lawyers Board and the ABA. This seminar will take a look at how the interpretations of Rule 1.6 are shifting and what lawyers should look out for.
– Eric T. Cooperstein; Cooperstein Law Offices LLC

Tuesday, February 18, 2020
9:00 – 10:00 a.m.
Business Disputes: Lost Profit Damages in Business Tort Actions
This presentation is a replay of a webcast originally presented November 26, 2019
Lost profits are one of the most complex damage claims to prove and defend against in commercial litigation. Practitioners need to be able to understand and articulate the underlying theory of damages, to identify and employ the relevant evidence, and to effectively use experts to tell their damages story. This distinguished group of presenters will provide practical guidance on litigating lost profits claims by addressing the following:

• the state of lost profits damages in Minnesota courts
• key evidence and documents, and strategic discovery strategies
• effective use of experts throughout the litigation process
• evaluating risk assessments
• telling of the lost profits story in motion practice and trial 

– Jeffrey W. Post; Fredrikson & Byron, P.A.
– Joseph Kenyon; Schechter Dokken Kanter CPAs
– Wade S. Davis; Minnesota State University – Mankato (replay moderator)

Tuesday, February 18, 2020
12:00 – 1:00 p.m.
Business Disputes: RICO
In this presentation, Jeff Grell will introduce the underlying concepts behind the Racketeer Influenced and Corrupt Organizations Act (RICO) as he provides a high-level summary of the elements of a RICO claim.
– Jeffrey E. Grell; Grell, Feist PLC

Wednesday, February 19, 2020
9:00 – 10:00 a.m.
Business Disputes: Unfair Trade Practices
This presentation focuses on claims for false advertising under the Lanham Act and Minnesota’s Uniform Deceptive Trade Practices Act. Leora and Mary will also briefly address claims for false advertising under Minnesota’s False Statements in Advertising Act and under the common law. 
– Leora M. Maccabee; Maslon LLP
– Mary Heath; Maslon LLP

Wednesday, February 19, 2020
12:00 – 1:00 p.m.
Business Disputes: Franchise Law
The practice of franchise law involves an eclectic group of laws, most of which do not apply exclusively to franchising. What is unique to franchising are the state laws and regulations and Federal Trade Commission regulations that make it a regulated business. These unique laws and regulations, especially the Minnesota Franchise Act, are the principal focus of this presentation.
– Kerry L. Bundy; Faegre Baker Daniels LLP
– Nick R. Rotchadl; Faegre Baker Daniels LLP

Thursday, February 20, 2020
9:00 – 10:00 a.m.
LLCs A to Z: LLC Formation Process and Documents
First in our series of LLCs A to Z presentations, LLCs Deskbook author, editor and experienced practitioner Wade Wacholz will provide a framework for the formation of LLCs under the statute.  Learn about: articles of organization; operating agreements; management structures; buy-sell provisions; and statements of authority.  Materials will include valuable formation checklists and sample formation documents.
– Wade R. Wacholz; Gislason & Hunter

Thursday, February 20, 2020
12:00 – 1:00 p.m.
LLCs A to Z: Tax Considerations
In this installment in our LLCs A to Z series, presenter Bill Klein will address tax considerations that come into play when forming an LLC in Minnesota.  LLCs are flexible and can be treated in a variety of ways for tax purposes.  They can be taxed as corporations, partnerships, or disregarded entities, depending upon the surrounding facts.  Presenter will provide an overview of the rules governing income taxation of LLCs and their members in these various situations.
– William D. Klein; Gray Plant Mooty

Friday, February 21, 2020
9:00 – 10:00 a.m.
Business Disputes: False Statements in a Business Context
This presentation covers three types of “false statement” torts: business defamation, product disparagement, and false advertising. Each of these torts has unique elements and issues that arise in litigation. Join Dan and Nicole as they break down each of these claims and provide insight on how to effectively handle the unique issues that they present.
– Daniel Oberdorfer; Stinson LLP
– Nicole L. Faulkner; Stinson LLP

Friday, February 21, 2020
12:00 – 1:00 p.m.
LLCs A to Z: Member Rights, Fiduciary Duties, Oppression, Liability, Remedies, and Indemnification
In this presentation in our LLCs A to Z series, experienced practitioners and LLCs Deskbook authors Janel Dressen and Vince Louwagie will address the complex analysis of LLC member rights, duties and remedies.  Learn how to advise clients on these issues by analyzing the operating agreement, the LLC statute and the common law to evaluate the rights and obligations of members under current LLC law.
– Janel M. Dressen; Anthony Ostlund Baer & Louwagie, P.A.
– Vincent D. Louwagie; Anthony Ostlund Baer & Louwagie, P.A.

Tuesday, February 25, 2020
12:00 – 1:00 p.m.
LLCs A to Z: Governance, Authority, and Management Structures
In this installment in our LLCs A to Z series practitioner Allison Plunkett will focus on governance and management structures for LLCs. Learn the ins and outs of LLC management structure alternatives, including: member management, manager management and board management. Presenter will also address the rights and responsibilities that are implicated by each structure.
– Allison M. Plunkett; Henson & Efron, P.A.

Wednesday, February 26, 2020
9:00 – 10:00 a.m.
LLCs A to Z: Single Member and Professional Single Member LLCs
In this presentation in our LLCs A to Z series, experienced practitioner and LLCs Deskbook author Pat Plunkett will address the factors to consider when choosing a single-member or professional single-member LLC. Learn the advantages and disadvantages of choosing various entity structures for individuals, businesses and nonprofits. Discussion of sample operating agreement also included.
–  J. Patrick Plunkett; Larkin Hoffman Daly & Lindgren Ltd.

Wednesday, February 26, 2020
12:00 – 1:00 p.m.
LLCs A to Z: Entity Conversions Involving Limited Liability Companies
This installment in our LLCs A to Z series focuses on common issues that arise when entities either convert to or from being an LLC.  LLCs Deskbook author and experienced practitioner Jeff O’Brien will provide an overview of the four main methods of conversion: conversions upon formation; conversions between entity types; mergers of different entity types; and a change of entity domicile.
– Jeffrey C. O’Brien; Chestnut Cambronne PA

Thursday, February 27, 2020
12:00 – 1:00 p.m.
LLCs A to Z: Dissolution, Receivership, and Bankruptcy
In this final installment in our LLCs A to Z series, join LLCs Deskbook authors and experienced practitioners Jessica Manivasager and James Brand for a fundamental discussion of issues particular to LLCs in dissolution, receivership and bankruptcy.
– Jessica Manivasager; Fredrikson & Byron, P.A.
– James Brand; Fredrikson & Byron, P.A.

Friday, February 28, 2020
3:00 – 5:00 p.m.
Writing to Persuade
Persuasive legal writing requires mastery of three separate, although related, skills: “thinking like a lawyer,” “thinking like a rhetorician,” and “thinking like a writer.” This webcast focuses on the connections between the last two skills – thinking like a rhetorician and thinking like a writer – outlining the fundamental elements of rhetoric that underlie persuasive writing and showing you how you can use them to create powerful legal briefs and other persuasive legal writing.

Taught by a lawyer and legal writing expert who has trained thousands of lawyers across the country, this popular webcast focuses on the classic skill of rhetoric and how it can be applied at every level of your writing to heighten its persuasive impact. Although aimed at litigators, this webcast will benefit all attorneys who want to become more persuasive legal writers.

Topics include:

• Thinking strategically about persuasion
• Implementing the principles of super-clarity
• Packing your document with meta-information
• Writing effective introductions
• Presenting a strong legal analysis
• Organizing your writing to make your case

– Professor Timothy P. Terrell; Emory Law

$445

Other discounts that may apply:

• Season Pass Discount
• New Lawyer Discount

Scholarships available!
Need-based scholarships are available for in-person and online seminars. For further information or to obtain a scholarship application, contact us at 800-759-8840 or customerservice@minncle.org.

This package provides 29.0 total CLE credits. Credits should be reported individually for each webcast attended, not the package as a whole.

Minnesota CLE has applied to the Minnesota State Board of CLE for the standard, ethics, and elimination of bias CLE credits as listed below. Application has been made to the Minnesota State Bar Association for any "specialist" credits and to the Supreme Court ADR Program for any continuing education in ADR credits.

Click titles for credit status and individual event codes.

Effective Management of Interpersonal Relationships in the Practice of Law
1.0 standard CLE credit

Retain Your Clients: A Roadmap to Effective, Ethical Client Service
1.0 ethics credit

Business Disputes: Common Law Fraudulent Misrepresentation and Negligent Misrepresentation
1.0 standard CLE credit

Tech Tips: Starting Up or Starting Over
1.0 standard CLE credit

Tech Tips: Collaboration Tools for Lawyers
1.0 standard CLE credit

Tech Tips: Cybersecurity and Ethical Pitfalls of Everyday Law Office Computing
1.0 ethics credit

Tech Tips: Mobile Lawyering for the Road Warrior
1.0 standard CLE credit

Tech Tips: 60 Tips, Tricks, Websites, Apps in 60 Minutes
1.0 standard CLE credit

Business Disputes: Trade Secrets
1.0 standard CLE credit

Business Disputes: Noncompetition Agreements – The “Reasonable” Restraint of Trade
1.0 standard CLE credit

Implicit Bias in the Legal Profession: Mental Health and Double Stigma
1.0 elimination of bias credit

Business Disputes: Statutory Fraud Laws
1.0 standard CLE credit

Business Disputes: Credit and Collections
1.0 standard CLE credit

Business Disputes: Tortious Interference
1.0 standard CLE credit

Ethics: What Can I Say? New Developments in Confidentiality
1.0 ethics credit

Business Disputes: Lost Profit Damages in Business Tort Actions
1.0 standard CLE credit
1.0 civil trial specialist credit

Business Disputes: RICO
1.0 standard CLE credit

Business Disputes: Unfair Trade Practices
1.0 standard CLE credit

Business Disputes: Franchise Law
1.0 standard CLE credit

LLCs A to Z: LLC Formation Process and Documents
1.0 standard CLE credit

LLCs A to Z: Tax Considerations
1.0 standard CLE credit

Business Disputes: False Statements in a Business Context
1.0 standard CLE credit

LLCs A to Z: Member Rights, Fiduciary Duties, Oppression, Liability, Remedies, and Indemnification
1.0 standard CLE credit

LLCs A to Z: Governance, Authority, and Management Structures
1.0 standard CLE credit

LLCs A to Z: Single Member and Professional Single Member LLCs
1.0 standard CLE credit

LLCs A to Z: Entity Conversions Involving Limited Liability Companies
1.0 standard CLE credit

LLCs A to Z: Dissolution, Receivership, and Bankruptcy
1.0 standard CLE credit

Writing to Persuade
2.0 standard CLE credits