ONLINE
Wednesday, July 15, 2020
9:00 AM - 12:15 PM
Would you like to increase your client base but don’t know where to begin? Do you want to actively market your practice but have a restricted budget? If so, you won’t want to miss Cynthia Sharp’s energetic and informative presentation.
Join her as she discusses:
– Cynthia Sharp, Esq.; The Sharper Lawyer
Webcast also included in the following webcast package(s):
July Webcast Extravaganza
The Sharper Lawyer Webcast Package
9:00 – 9:15 a.m.
Introduction to the Six Stages of a Client Centric Brand©
A discussion of how a shift in attitude and actions will help you ethically attract and keep clients.
9:15 – 9:45 a.m.
Building Structures and Sustaining Relationships
This session focuses on how to ethically establish a client relationship. It includes a rules-based discussion of restrictions on marketing and business development, the duty of competency and retainer agreements.
9:45 – 10:15 a.m.
Ethically Cultivating Referrals
A discussion of referral sources, fees and serving clients as part of a team.
10:15 – 10:45 a.m.
Principles of Communication and Listening
An analysis of your professional obligation to communicate effectively, including ethics case studies and a discussion of dealing with difficult clients.
10:45 – 11:00 a.m.
BREAK
11:00 – 11:20 a.m.
The Rules of Professional Conduct and Client Service
Learn how and why complying with the Rules of Professional Conduct keeps your clients happy.
11:20 – 11:40 a.m.
Obligations Upon Termination of the Client Relationship
Get guidance on the proper steps to take at the conclusion of a client matter.
11:40 a.m. – 12:00 p.m.
The Do’s and Don’ts of Testimonials, Structured Interviews and Reviews
A discussion of pertinent rules and how they apply to the use of client endorsements and responding to client reviews.
12:00 – 12:15 p.m.
Closing Remarks and Q&A
– Cynthia Sharp, Esq.; The Sharper Lawyer
$195
Other discounts that may apply:
Scholarships available!
Need-based scholarships are available for in-person and online seminars. For further information or to obtain a scholarship application, contact us at 800-759-8840 or customerservice@minncle.org.
Minnesota CLE is applying to the Minnesota State Board of CLE for 3.0 ethics credits. The maximum number of total credits attendees may claim for this program is 3.0 credits.
