HOW TO ETHICALLY ATTRACT AND KEEP QUALITY CLIENTS
Live Webcast Seminar
ITEM #:  2031452001   |   EVENT CODE:  295876    |   CREDIT STATUS:  APPROVED
STANDARD PRICE
$195.00
MSBA MEMBER, NEW LAWYER, AND OTHER DISCOUNTS, IF APPLICABLE, WILL BE APPLIED DURING CHECKOUT.

ONLINE

Wednesday, July 15, 2020

9:00 AM - 12:15 PM

How to Ethically Attract and Keep Quality Clients

Originally scheduled for Tuesday, April 21, 2020; rescheduled for Wednesday, July 15, 2020

Would you like to increase your client base but don’t know where to begin? Do you want to actively market your practice but have a restricted budget? If so, you won’t want to miss Cynthia Sharp’s energetic and informative presentation.

Join her as she discusses:

  • The Six Stages of a Client Centric Brand©
  • Building Structures and Sustaining Relationships
  • Ethically Cultivating Referrals
  • Principles of Communication and Listening
  • The Rules of Professional Conduct and Client Service
  • Obligations Upon Termination of the Client Relationship
  • The Do’s and Don’ts of Testimonials, Structured Interviews and Reviews

– Cynthia Sharp, Esq.; The Sharper Lawyer


Webcast also included in the following webcast package(s):
July Webcast Extravaganza
The Sharper Lawyer Webcast Package

9:00 – 9:15 a.m.
Introduction to the Six Stages of a Client Centric Brand©
A discussion of how a shift in attitude and actions will help you ethically attract and keep clients.


9:15 – 9:45 a.m.
Building Structures and Sustaining Relationships
This session focuses on how to ethically establish a client relationship. It includes a rules-based discussion of restrictions on marketing and business development, the duty of competency and retainer agreements.


9:45 – 10:15 a.m.
Ethically Cultivating Referrals
A discussion of referral sources, fees and serving clients as part of a team.


10:15 – 10:45 a.m.
Principles of Communication and Listening
An analysis of your professional obligation to communicate effectively, including ethics case studies and a discussion of dealing with difficult clients.


10:45 – 11:00 a.m.
BREAK


11:00 – 11:20 a.m.
The Rules of Professional Conduct and Client Service
Learn how and why complying with the Rules of Professional Conduct keeps your clients happy.


11:20 – 11:40 a.m.
Obligations Upon Termination of the Client Relationship
Get guidance on the proper steps to take at the conclusion of a client matter.


11:40 a.m. – 12:00 p.m.
The Do’s and Don’ts of Testimonials, Structured Interviews and Reviews
A discussion of pertinent rules and how they apply to the use of client endorsements and responding to client reviews.


12:00 – 12:15 p.m.
Closing Remarks and Q&A


– Cynthia Sharp, Esq.; The Sharper Lawyer

$195

Other discounts that may apply:

Scholarships available!
Need-based scholarships are available for in-person and online seminars. For further information or to obtain a scholarship application, contact us at 800-759-8840 or customerservice@minncle.org.

Minnesota CLE is applying to the Minnesota State Board of CLE for 3.0 ethics credits. The maximum number of total credits attendees may claim for this program is 3.0 credits.

STANDARD PRICE
$195.00
MSBA MEMBER, NEW LAWYER, AND OTHER DISCOUNTS, IF APPLICABLE, WILL BE APPLIED DURING CHECKOUT.
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