Effective Communication in Difficult Situations

Effective communication skills are at the heart of a successful career in the legal profession. The quality of your communication shapes the way your clients see you (and your firm) and impacts the results that you are able to achieve for your clients, for better or for worse. Effective communication creates clarity and alignment and minimizes misunderstandings with clients. By the same token, effective communication also ensures successful collaborations within your firm. Of course, effective communication also recognizes the importance of the nonverbal variety, as clients, juries, opposing counsel, and others are always listening, even when you are not speaking.

Join Carolien Moors for this practical and engaging webcast that will provide you with insights and tips on:

• What are some common culprits that get in the way of effective communication?
• What do great communicators do differently that sets them apart?
• How to handle a variety of difficult communication situations

– Carolien Moors; HardTalk Biz Coaching

Attendees of the 2026 Workers' Compensation Institute (in-person or replay) may attend this webcast for FREE.
Instructions on how to register for free will be distributed to attendees at the Institute.