ABOUT YOUR INSTRUCTOR

Fran Sepler, President of Sepler & Associates, is a renowned investigator, trainer and consultant whose work includes consulting with the EEOC to create a new harassment training program. The author of Finding the Facts – What Every Workplace Investigator Needs to Know, she is a master communicator who teaches lawyers, human resource professionals, business leaders and employee relations professionals how to conduct timely, thorough, fair, credible, and neutral investigations.

SCHEDULE

Welcome & Introduction  (5 MINUTES)

1. The Structure of an Investigation  (60 MINUTES)

Components of a Competent Investigative Process

• Intake – Taking the fresh complaint; What will facilitate a smooth investigation and what will undermine it?; What does an investigator need from the "first responder?"
  
• Interim actions
  
• Using a "need to know" team
  
• Paperwork and administrivia
  
• Evidence collection – Using creative thinking to uncover evidence; Securing electronic or digital evidence; Taking notes, making your notes reliable, dealing with requests for notes
  

Organizational Readiness for Investigations – Policies and decisions to have in place today

The Decision to Investigate

2. Planning the Investigation  (15 MINUTES)

Attendees participate in creating a plan for the hypothetical case

3. The Investigative Interview  (45 MINUTES)

The Anatomy of an Investigative Interview

• The 5 essential stages of an interview
  
• Special tips for dealing with tough questions and typical issues
  

Special Issues in Interviewing Complainants, Respondents and Witnesses

Assuring Integrity

Demonstration Interview: The Reluctant Witness  (60 MINUTES)

Demonstration Interview: The Respondent  (60 MINUTES)

4. Credibility Assessments  (45 MINUTES)

Myths About Lie Detection

Strategies and Mechanics of a Credibility Assessment

How to Evaluate Inherent Truthfulness or Lack Thereof

How to Document Credibility Assessments

5. Making Findings and Preparing Reports  (30 MINUTES)

Avoiding the Myth of "Substantiation"

To Recommend or Not to Recommend

Written or Verbal?

6. The Unique Psychological Dynamics of Workplace Claims  (30 MINUTES)

$295

Other discounts that may apply:

• Season Pass Discount
• On Demand Bundle Discount
• New Lawyer Discount

Scholarships available!
Need-based scholarships are available for in-person and online seminars. For further information or to obtain a scholarship application, contact us at 800-759-8840 or customerservice@minncle.org.

Minnesota CLE is applying to the Minnesota State Board of CLE for 5.75 standard CLE credits. The maximum number of total credits attendees may claim for this program is 5.75 credits.

Minnesota CLE also has applied to the Minnesota State Bar Association for 5.75 labor and employment specialist credits.

Depending on the jurisdiction in which you practice, you may or may not be able to claim credit for viewing this on demand seminar. Please check with your licensing agency for accreditation information.