From Competence to Excellence: The Ethical Imperative for Excellent Client Service

Legal humorist Sean Carter reviews the competence requirement with an eye towards demonstrating that the ethical canon actually requires far more than mere competence on the part of practitioners. In doing so, he will discuss: 

• The four competencies (skill, preparation, knowledge, thoroughness)
• The importance of relevant past experience
• The Preparation Paradox
• The different kinds of knowledge required by the rules
• The three keys to diligent representation (avoiding conflicts of interest, over-commitment and procrastination)

– Sean Carter; Humorist at Law

Webcast also included in the following webcast packages:
August Webcast Extravaganza
A Day with Sean Carter Webcast Series