8:30 – 9:00 a.m.
CHECK-IN & CONTINENTAL BREAKFAST

9:00 – 9:05 a.m.
WELCOME & ANNOUNCEMENTS

9:05 – 9:20 a.m.
Program Overview
– Monica Delgado & Melissa Raphan

9:20 – 10:20 a.m.
When Cultural Differences are the “Problem”
From generational differences in the office to globalized remote workforces, employees are working with co-workers from different walks of life like never before. Our panel of experts will discuss the many challenges that arise and strategies to minimize conflicts, improve communications and harness the cultural differences.
– Nichol Higdon & Alex Solomon
– Monica Delgado (moderator)

10:20 – 10:30 a.m.
BREAK

10:30 – 11:20 a.m.
The Bully – A Workplace Investigator’s Insights
Our internationally recognized and respected speaker will share her insights on the causes and effects of workplace bullying, strategies and techniques for investigating complaints and best practices for eradicating the behavior. 
– Fran A. Sepler

11:20 a.m. – 12:05 p.m.
When the Problematic Behavior Stems from a Mental Health Condition
Problematic behavior may arise from a mental health condition that is a legally protected disability. A noted forensic psychologist will share her insights on these complex issues, and experienced employer and employee counsel will discuss how they advise clients and how to address the legal claims and defenses.
– Amy B. Conway, Phillip M. Kitzer & Dr. Andrea L. Lovett

12:05 – 12:45 p.m.
LUNCH BREAK (on your own)

12:45 – 1:45 p.m.
Rehabilitating the Problem Employee / Putting the Workplace Back Together After the Exit of a Problem Employee
Addressing the lasting impact on the organization is as important as dealing with the problem behavior itself. Our panel of experts will discuss what is needed to rehabilitate a problem employee and to put the workplace back together if the employee departs.
– Lisa Brezonik, Jennifer R. Coates & Judith Bevis Langevin

1:45 – 1:55 p.m.
BREAK

1:55 – 2:40 p.m.
Case Studies and Litigation Lessons Learned
The legal “after action” work is another key step in the process. Were red flags missed in the application process? Was the problem behavior addressed with the employee? Our experts will discuss what to do to improve practices, address the concerns of regulators and minimize potential liability.
– Melissa Raphan & Steven Andrew Smith

2:40 – 3:20 p.m.
Proven Strategies for Resolving Workplace Differences Before They Turn into Litigation
Our panel, including expert counsel, a recognized employment law mediator and an HR specialist, will share their experience on how best to resolve workplace differences before they turn into bigger problems.
– Katie Ervin Carlson, Martin B. Ho & Sarah Speer

3:20 – 3:30 p.m.
BREAK

3:30 – 4:15 p.m.
Social Media: What Happens When the Problem Employee Takes to the Internet?
What should the employer do with an employee’s problematic posts? Experienced plaintiff and defense counsel will address the many legal, strategic and practical considerations for addressing these issues, including the evolving statutory and constitutional protections for employees.
– Grant T. Collins & Emily L. Marshall

4:15 – 4:45 p.m.
Top 10 Practical Tips for Minimizing and Resolving Workplace Disputes
Finish the day with advice from our expert seminar Co-Chairs on their Top 10 Tips for advising clients on minimizing and resolving workplace disputes.
– Monica Delgado & Melissa Raphan

LIVE IN-PERSON
Tuesday, January 30, 2024
Minnesota CLE Conference Center
600 Nicollet Mall, Suite 370
Seventh Street & Nicollet Mall, Third Floor City Center
Minneapolis, Minnesota

ONLINE REPLAYS
Friday, February 16, 2024
Thursday, March 14, 2024
Attend online
A moderator will be available to answer questions by email.

$295 MSBA members / $295 paralegals / $345 standard rate

Other discounts that may apply:

• Season Pass Discount
• New Lawyer Discount

Scholarships available!
Need-based scholarships are available for in-person and online seminars. For further information or to obtain a scholarship application, contact us at 800-759-8840 or customerservice@minncle.org.

Minnesota CLE is applying to the Minnesota State Board of CLE for 6.5 standard CLE credits. The maximum number of total credits attendees may claim for this program is 6.5 credits.

Minnesota CLE also has applied to the Minnesota State Bar Association for 6.5 labor and employment law specialist credits.