HOW TO ASSESS CREDIBILITY IN ANY LEGAL SETTING: GETTING TO THE TRUTH IN INVESTIGATIONS, INTERVIEWS, DEPOSITIONS, AND MEDIATIONS
Online Replay Seminar
ITEM #:  2545252401   |   EVENT CODE:  494105
MEMBER PRICE
$295.00
STANDARD PRICE
$345.00
MSBA MEMBER, NEW LAWYER, AND OTHER DISCOUNTS, IF APPLICABLE, WILL BE APPLIED DURING CHECKOUT.

ONLINE

Wednesday, December 20, 2023

9:00 AM - 4:40 PM

How to Assess Credibility in Any Legal Setting: Getting to the Truth in Investigations, Interviews, Depositions, and Mediations

Douglas Cash returns to share his expertise with Minnesota lawyers!


ABOUT THE PROGRAM

Ascertaining the truth is central to the mission of any investigation, interview, mediation, or arbitration. Incomplete, inaccurate, or false statements can hinder your efforts in assisting your client and uncovering vital information. This seminar is designed to assist individuals in the legal profession to recognize when an answer might be deceptive, how to pick up on verbal and non-verbal cues, how to read and control emotions and body movements, and how to start, conduct, and finish any proceeding.

Certified as a fraud examiner, forensic interviewer, and a financial crimes investigator, as well as being a private investigator, Doug Cash will provide you with an overview on how to conduct any proceeding properly from start to finish. He will share his experiences on how to uncover the truth, pick up on deceptive answers, and share tips and insights on how to assess credibility in any legal setting.


LEARN HOW TO DISCERN HONESTY FROM DECEPTION BY:

  • Understanding how memory works
  • Studying emotional responses
  • Interpreting verbal and non-verbal communication
  • Developing your listening skills
  • Asking the right questions the right way
  • Recognizing your own pre-conceptions and your impact on the proceeding
  • Detecting the tell-tale signs of deception


YOUR COLLEAGUES HIGHLY RECOMMEND DOUG!

  • Most interesting CLE I’ve attended.
  • Very knowledgeable presenter and easy to listen to for an entire day.
  • He really knows what he is talking about and showed it well, entertaining, engaging, and well-done.
  • I learned interview techniques and how to get the witness talking. I would likely take it again.
  • Excellent!

THE SPEAKER

Doug Cash, MBA, CFE, CFI, CFCI
Senior Manager, Fraud & Forensic Advisory Services at Eide Bailly, LLP
Denver, Colorado

Doug Cash is certified as a fraud examiner, forensic interviewer, and a financial crimes investigator along with being a private investigator. He has more than 27 years of experience in law enforcement and over 13 years of experience in forensic accounting examinations with Eide Bailly, LLP. Doug Cash has conducted hundreds of interviews in varying depth and surroundings. He specializes in white collar crime and investigating fraud. He has served as lead investigator in various types of fraud-related investigations, including embezzlement, money laundering, identity theft, Ponzi and pyramid schemes as well as theft by misrepresentation.


THE PROGRAM


8:30 – 9:00 a.m.
CHECK-IN & CONTINENTAL BREAKFAST


9:00 – 9:10 a.m.
Speaker Experience, Background Information, General Considerations and Overview of Course


9:10 – 10:15 a.m.

Starting Out with Definitions

  • What is Confirmation Bias?
  • What is an Interview? 
  • What is a Conversation?
  • What is an Interrogation?
  • What is Cross-Examination?

How to Begin an Interview and the Different Stages of a Proceeding

  • Listening Skills
  • The Greeting
  • Orientation
  • Narration
  • Cross Examination
  • Resolution
  • The 8 Rules of “C”


10:15 – 10:25 a.m.
BREAK


10:25 – 11:25 a.m.

Understanding Pre-Conceptions

  • What Are Pre-Conceptions?
  • What Do Pre-Conceptions Lead To?

Understanding What Body Language Conveys – Comfort vs. Discomfort

  • Non-Verbal Observations – Lips, Eyes, Mouth, Head, Hands and More
  • Sitting Positions
  • Feet


11:25 – 11:35 a.m.
BREAK


11:35 a.m. – 12:35 p.m.

What to Consider about the Greeting?

  • How Do You Start?
  • What Does a Greeting Convey?
  • Handshakes
  • Control

Defining Truth, Deception, and Lies

  • Deception vs. Lies
  • Truth vs. Lie
  • Understanding Deception

Interview Goals and Disciplines

  • Know What Your Goals Are
  • Information Gathering Methods


12:35 – 1:35 p.m.
LUNCH BREAK (on your own)


1:35 – 2:35 p.m.

How Can an Interview be Contaminated?

  • Memory
  • Left vs. Right Brain
  • Stress
  • Retrieving Information

Keeping in Mind Human Needs and Emotions

  • 6 Human Needs
  • 7 Basic Emotions

Forms of Human Communications and Diving Deeper into Deception

  • Verbal Communication vs. Non-Verbal Communication
  • Non-Verbal Clues – Body Posture and Eye Contact, 
  • Verbal Indicators – Convince or Convey


2:35 – 2:45 p.m.
BREAK


2:45 – 3:50 p.m.

Forms of Human Communications and Diving Deeper into Deception (continued)

  • Forms of Deception
  • Reasons for Deception
  • Symptoms of Deception
  • Assessing Truth vs. Deception
  • Do Words Match the Face?
  • Listening Skills
  • Voice, Speech, Thought
  • Forms of Anger
  • Written Statements

What Does an Interviewee’s Response Tell Plus Case Studies

  • 23 Types of Responses and What They Indicate 
  • Modifiers
  • Tell-Tale Signs of Deception
  • Narrative Balance
  • Mean Length of Utterance


3:50 – 4:00 p.m.
BREAK


4:00 – 4:40 p.m.
Wrapping Up the Interview, Key Reminders and the 7 Deadly Sins of Interviewing 

  • Talking vs. Listening
  • Key Characteristics of a Good Interview
  • Managing Stress Levels
  • What Not to Do in an Interview

LIVE IN-PERSON
Thursday, December 7, 2023
Minnesota CLE Conference Center
600 Nicollet Mall, Suite 370
Seventh Street & Nicollet Mall, Third Floor City Center
Minneapolis, Minnesota

ONLINE REPLAYS
Wednesday, December 20, 2023
Thursday, January 4, 2024

Attend online
A moderator will be available to answer questions by email.

$295 MSBA members / $295 paralegals / $345 standard rate

Other discounts that may apply:

Scholarships available!
Need-based scholarships are available for in-person and online seminars. For further information or to obtain a scholarship application, contact us at 800-759-8840 or customerservice@minncle.org.

Minnesota CLE is applying to the Minnesota State Board of CLE for 6.0 standard CLE credits. The maximum number of total credits attendees may claim for this program is 6.0 credits.

Minnesota CLE also has applied to the Minnesota State Bar Association for 6.0 civil trial specialist credits.

MEMBER PRICE
$295.00
STANDARD PRICE
$345.00
MSBA MEMBER, NEW LAWYER, AND OTHER DISCOUNTS, IF APPLICABLE, WILL BE APPLIED DURING CHECKOUT.
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