Frequently Asked Questions About On-Demand Seminars
Q. Can I purchase on-demand seminars by phone and be billed?
  No. On-demand seminars must be purchased online. This process does require that payment be made by credit card. Online purchase and payment is necessary to activate access to the on-demand seminar.
Q. Can I get CLE credit for on-demand seminars?
 

MINNESOTA

The Minnesota State Board of CLE does grant credit for on-demand programs. Minnesota attorneys may earn up to 15 credits per reporting period by viewing on-demand seminars, as defined by the Board's Rules, subject to the provisions outlined in Rule 6D.

OTHER JURISDICTIONS

Depending on the jurisdiction in which you practice, you may or may not be able to claim credit for viewing this on-demand seminar. Please check with your licensing agency for accreditation information.
Q. I purchased the on-demand seminar. How do I view it?
  Once logged in HERE, go to MY ACCOUNT in the upper right, and choose My On-Demand Seminars from the dropdown menu. Click the orange VIEW button next to the name of the on-demand seminar.
Q. I purchased the on-demand seminar, but I can’t remember my password to log in to the www.minncle.org website. What do I do?
  Click HERE. You will see a "Forgot Password" link which will take you to the Password Reminder page. If you do not receive an email with your password within 15 minutes, please contact Minnesota CLE at 800-759-8840 or 651-227-8266. Do not set up a duplicate web profile; please call for assistance.
Q. I am not sure I can view the on-demand seminar on my computer or device. What do I do?
 

Customers should check their system requirements HERE before purchasing an on-demand seminar to verify it meets the minimum standards to view on-demand programs.

If you have technical difficulty with your primary computer, you may have success using a mobile device. Click HERE and choose Player Requirements on the left, for mobile device system requirements.
Q. I can see the on-demand video, but I do not have audio.
 

Make sure your computer or device volume is turned up, and make sure the volume control within the on-demand window is turned up. If you continue to have audio issues, you may have success using an alternate browser.
Q. The on-demand program pauses frequently while I view it. What do I do?
  This is most commonly due to a lack of sufficient bandwidth on the viewer's end. In these cases, the bandwidth available on your end is just being over-utilized and there is not much you can do to eliminate the pauses. If possible, move to another high-speed Internet connection point and reconnect to the on-demand program. If you are at a firm you may also need to contact your IT department for further assistance.
Q. How long will I be able to view an on-demand seminar that I have purchased?
 

Each on-demand program has a unique viewing expiration date. Please refer to the program's seminar detail page for this information.

For on-demand seminars that you have already purchased, log in HERE, go to MY ACCOUNT in the upper right, and choose My On-Demand Seminars from the dropdown menu. The viewing expiration date is listed next to the name of each on-demand seminar.

If you require technical assistance, please call Minnesota CLE at 800-759-8840 or 651-227-8266.